Introduction

AIMS Limited (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us.

Information We Collect

We may collect and process the following personal data when you interact with us:

  • Name
  • Company name (if provided)
  • Address
  • Email address
  • Telephone number
  • Any information you provide when contacting us or submitting enquiries via our website

We do not knowingly collect more information than is necessary to respond to your request or provide our services.

We may also collect non-personal data automatically, such as:

  • Browser type and version
  • Operating system
  • IP address (for security and analytics purposes)
  • Website usage data (pages visited, time spent, referring website or search terms)

How We Use Your Information

We use your information for the following purposes:

  • To respond to enquiries and provide requested information
  • To communicate with you regarding our services
  • To manage and administer business enquiries and client relationships
  • To improve our website, services and user experience
  • To comply with legal, regulatory, insurance and auditing obligations
  • Where permitted, to send relevant updates about our services

We will only send marketing communications where you have consented or where we have a legitimate business interest to do so. You may opt out of marketing communications at any time.

Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Legitimate interests (e.g. responding to enquiries and operating our business)
  • Contractual necessity (where we are providing services to you)
  • Legal obligations (e.g. compliance with regulatory requirements)
  • Consent (where required for marketing communications)

Data Sharing

We do not sell, rent or trade your personal data.

We may share your information with trusted third parties only where necessary, such as:

  • IT and website service providers
  • Professional advisors (e.g. legal or accounting services)
  • Regulatory bodies or authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to secure your information, no method of transmission over the internet is completely secure. Any information you provide is transmitted at your own risk.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, insurance and reporting requirements.

Cookies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

  • Enable basic website functionality
  • Support enquiry forms and user requests
  • Analyse website traffic and usage patterns

We do not use cookies to store personally identifiable information without your consent.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

Your Rights

Under data protection law, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data (where applicable)
  • The right to restrict or object to processing
  • The right to data portability (where applicable)

To exercise any of these rights, please contact us using the details below.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

AIMS Limited

150 Sunderland Road
South Shields
Tyne & Wear
NE34 6NG
United Kingdom

T: +44 191 456 5515
E: enquiries@aims-limited.com